Customer Ticket Form Creation A Grispi customer support form is an online form that customers can fill out to report various issues or requests....
How can I create multiple ticket forms to support different claim types? 1. Click Menu – Settings → Ticket Forms. On this page you can see all created forms and their status....
How can I manage the ticket form? 1. Select Settings → Ticket Forms. 2. Click the +Add Form field to add a new form. 3. When you...
What are user fields and how can I manage them? A user field is an area in Grispi reserved for private information held in the profiles of customers and users....
How can I add custom fields to my tickets? You can customize your tickets fields to collect more information about your customer or their issues. To Add Custom Field;...
