Customer Ticket Form Creation A Grispi customer support form is an online form that customers can fill out to report issues or submit requests....
How can I create multiple ticket forms to support different claim types? 1. Go to Menu → Settings → Ticket Forms. On this page, you can view all existing forms along with...
How can I manage the ticket form? 1. Go to Settings → Ticket Forms. 2. Click +Add Form to create a new ticket form. 3. On the...
What are user fields and how can I manage them? A user field is a section in Grispi reserved for storing private information within customer and user profiles. For example,...
How can I add custom fields to my tickets? You can customize ticket fields in Grispi to collect additional information about your customers or their issues, helping your team...
