How can I customize data fields? You can customize data fields based on your needs by navigating to Settings → Ticket Fields. Grispi provides the following...
How can I make data fields mandatory for the ticket? Yes, you can set data fields as mandatory when creating or editing them. In the Administration panel, go to the...
Can I merge multiple tickets for the same customer? Yes, it is possible for a person to have multiple records in CRM systems. In this context, click on the...
How do I prevent multiple agents from working on a ticket at the same time? An eye icon appears on the ticket that is currently open on the screen if another agent is also interacting...
How to Create a Ticket in Grispi with Elementor Forms Widget? You can create form fields on your website through Elementor so that your customers can contact you. You can automatically...
