Can I export my requests in filters as excel? Yes, you can export your requests in Excel format according to the filters you created. You can export an existing...
How can I make bulk changes to tickets? You can update many requests at the same time using the bulk change feature. For example, if you want to...
Demand Lifecycle Demand situations A claim can go through six different phases during its lifetime. The status can be set and updated...
Can I automatically assign requests to a specific group or agent? You can automatically assign your request assignments to specific people and groups. You can add a Trigger to perform this...
How can I customize the ticket management system? Grispi allows customizability of all areas according to your uses. You can customize all your CRM data on the system...
