In Grispi, you can organize your team members into groups based on shared characteristics. Groups are made up exclusively of internal users (your team members). For example, you can create groups for departments such as Marketing, Logistics, or Accounting, and assign support tickets accordingly.
1. Go to Menu → Settings → Users.
2. On the page that opens, click the Add Group button.
3. Enter the name of the group you want to create.
4. The newly created group will appear at the bottom of the page.
5. To assign members to the group, click Edit next to the group name and select the users you want to include.
