You can customize all forms on Grispi according to your own processes and create the necessary filters.
To create a filter;
1. Go to the Settings page and select the Filters submenu on the left.
2. Click the Add Filter button.
3. Enter the title and description for the filter you want to add.
Select who the filter will be visible to. You can make the filter visible to all users, only yourself, specific users, or groups.
4. Click the Add Condition button. You can choose whether the conditions should match All or Any criteria. You can also set visibility rules so that only certain groups can see the filter.
4. In the Formatting Options section, you can choose which fields will be shown in the filter view. Click Add Column to include the fields you want to display.
When exporting the filter, the fields selected in the Formatting Options are included. You can add up to 10 fields.
In the Order By section, choose how you want the tickets to be sorted in the filter results.
6. Click Save to create the filter.
