What are Triggers and What Do They Do? Triggers are rules that automatically take certain actions when certain events occur. Triggers are activated immediately when tickets are created...
How can I delete the trigger? You can delete or disable triggers. The deleted trigger cannot be retrieved. You can disable triggers instead. Disabled triggers are...
How do I create a trigger? Triggers are business rules that automatically perform actions when specified conditions are met after a ticket is created or updated....
Who can create the trigger? Only administrators can create and manage automations and triggers. This is because these business rules can affect every ticket in...
