Who can create or export filters? Only administrators can create, manage and download filters. This is because filters can affect all tickets in Grispi Support. Administrators...
Can I export my requests in filters as excel? Yes, you can export your requests in Excel format according to the filters you created. You can export an existing...
How can I manage filters? Grispi filters are tools that allow to manage tickets (requests) and classify them according to specific criteria. Filters allow users...
How can I create a filter? You can customize all forms on Grispi according to your own processes and create the necessary filters. To create a...
Can I change the ticket order in the filters? After your filters are created, your requests are sorted from new to old by default. You can access the list...
