You can create form fields on your website through Elementor so that your customers can contact you. You can automatically transfer the tickets from the form fields—easily created with the widget—to Grispi.
You can check this article to learn how to create a form using Elementor.
After creating your form field in Elementor, just make the following setting to transfer the tickets from your customers to Grispi:
- In the “To” field, write:
support@[your_domain].grispi.com
- In the “Reply-to” field, add the variable:
[field id="email"]
*In the form, if you want a specific email address to be saved as the “requester” in Grispi, you need to enter the variable ID of that field in the Reply-to section.