Once a user is deleted in Grispi, this action cannot be undone. For this reason, you must deactivate the user before deleting them. This ensures that if you later need reports for this team member, or if you temporarily restrict their access and may need their activity in Grispi again, you can still preserve their data by disabling them.
To delete users in Grispi:
1. After logging into your Grispi admin account, click on the Admin tab in the left-hand panel. Under the Manage tab, select Users.
2. Find the user you want to delete by searching for their name, email, or phone number. After locating the user, first deactivate them by clicking the Deactivate button. You can then click the Delete button to permanently remove the deactivated user from Grispi.
Note: If any tickets were assigned to the deleted user, they will now be unassigned.
