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How can I customize data fields?

You can customize data fields based on your needs by navigating to Settings → Ticket Fields.

Grispi provides the following default field types:

When you click +Add Field, you can choose the data field type from the screen that appears:

User: A field for assigning a single user

Multiple Users: A field where you can assign multiple users to the ticket

Text: A field for entering a short text

Drop-down: A field for selecting a single option from a list

Multiple Selection: A field for selecting multiple options from a predefined list

Tags: A field for tagging content

Date: A field for selecting a date from a calendar

Numeric: A field for entering a whole number

Decimal: A field for entering a number with decimal points

After selecting the data type, you can define the field values and set whether the field is required.

Updated on June 12, 2025

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