A domain name will be defined for you with the company name you enter while signing up to Grispi. All e-mails sent on [email protected] will automatically fall to you as a support ticket.
You can also open your mails sent to your company mail or any other mail as a ticket to Grispi.
For this, you need to forward the mails received to your e-mail to [email protected]. address.
The steps differ depending on the email provider you use. You can review how to automatically forward mails to [email protected]. from the links below.