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Grispi Bulk E-Mail Portal Subscription

Overview

Subscribers represent contacts that can be used when sending campaigns. Subscribers can optionally be assigned one or more tags.

Each subscriber’s email address must be unique in each workspace.


View Subscribers

  • Subscribers List:
    You can access the subscribers list page by clicking on the Subscribers link from the side menu. This page is presented as a paginated table, with each row representing a different subscriber.
  • Filtering Options:
  • Based on the subscriber’s email address and/or name (partial matches are also returned).
  • According to the subscriber’s subscription status.
  • Individual Subscriber Viewing:
    You can access detailed information by clicking on the e-mail address of a subscriber listed on the Subscribers page.

Subscriber Details

When viewing a subscriber, the following information is shown:

  • Email
  • Ad
  • Surname
  • Subscription status
  • Assigned tags (if available).

Also, if there are any messages sent to the subscriber, they will be listed in the Messages section.


Add and Update Subscribers

  1. Through the Application Interface:
  • Add Subscriber: Click the New Subscriber button on the Subscribers page.
  • Subscriber Update: Click the Edit button on the row of the subscriber from the list. Information to Save:
  • Required E-mail
  • Optional: First name, last name, subscription status, tags.
  1. With CSV Upload:
  • You can access it from the Subscribers page (drop-down menu > Import Subscribers).
  • CSV Format:
    • id (optional): Used only for updates; required to update the email address.
    • email (required): Must be unique.
    • first_name, last_name (optional).
  • Title Line: The first line must contain the field names in the correct order.
  • Tags: A label can be selected to be applied to all installed subscribers (cannot be set individually).
  1. API: Subscribers can also be managed programmatically (see API documentation).

Export Subscribers

  • Go to the Subscribers page.
  • Select Export Subscribers from the drop-down menu.

Unsubscribe

  1. Manual Unsubscribe:
  • Go to the Subscriber edit page, check or uncheck the Subscriber option and save.
  1. Unsubscribe Links:
  • It can be embedded in your templates and campaigns.
  • When users click on the link, they are redirected to a web page asking them to confirm their unsubscription.
  • If they choose to unsubscribe, they will receive a confirmation message that they have unsubscribed and the option to re-subscribe.

Tags

  • Tags can be selected from the application interface or during a CSV upload.

This system allows Grispi Bulk E-Mail Portal to easily manage, filter and make subscribers ready for campaigns. It offers a comprehensive solution supporting both manual and automated workflows.

Updated on December 17, 2024

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