Grispi Bulk Email Portal – Subscriber Management

Overview

Subscribers represent contacts that can be used when sending campaigns. Each subscriber can optionally be assigned one or more tags.

Each subscriber’s email address must be unique within a given workspace.

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Viewing Subscribers

• Subscribers List:
  You can access the subscriber list by clicking on the Subscribers link in the side menu. The page displays a paginated table, with each row representing a different subscriber.
• Filtering Options
  -By email address and/or name (partial matches are supported)
  -By subscription status
• Viewing Individual Subscriber Details
  Clicking on a subscriber’s email address in the list opens a detailed view of that subscriber.

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Subscriber Details

The following information is displayed for each subscriber:

• Email address
• First name
• Last name
• Subscription status
• Assigned tags (if any)
• A list of all messages sent to the subscriber appears in the Messages section

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Adding and Updating Subscribers

Via the Application Interface:

• Add Subscriber: Click the New Subscriber button on the Subscribers page.
• Update Subscriber: Click the Edit button in the corresponding row of the subscriber.
• Information that can be saved:
  –Required: Email address
  –Optional: First name, last name, subscription status, and tags

With CSV Upload:

• Accessible from the Subscribers page (Dropdown Menu > Import Subscribers)
• CSV Format:
  • id (optional): Used only for updates; required when updating an email address
  • email (required): Must be unique
  • first_name, last_name (optional)
• Header Row: The first line of the CSV must include the field names in the correct order.
• Tags: A single tag can be applied to all imported subscribers. Individual tagging per subscriber is not supported via CSV.
• Via API: Subscribers can also be managed programmatically. (See the API documentation for details.)

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Exporting Subscribers

To export your subscriber list:

• Go to the Subscribers page
• Click Export Subscribers from the drop-down menu

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Unsubscribing Subscribers

Manual Unsubscribe:

• Navigate to the subscriber’s edit page. Check or uncheck the Subscribed option and save.

Unsubscribe Links:

• You can embed unsubscribe links in your email templates or campaigns.
• When clicked, users are redirected to a web page where they can confirm their unsubscription.
• After confirmation, they receive a message confirming the unsubscribe action, along with an option to re-subscribe.

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Tags

• Tags can be applied via the user interface or during a CSV upload.

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This system allows the Grispi Bulk Email Portal to efficiently manage, filter, and segment subscribers for campaigns. It provides a comprehensive solution that supports both manual and automated workflows.