Automatic Assignment: Assign to the Least Busy Person in the Group In Grispi, you can perform automatic assignment using both bulk change mode and a trigger. In this article, we will...
Can I see the interview audio recordings in tickets? Grispi offers the ability to view call audio recordings in tickets to improve your customer support processes. This feature allows...
Setting Public Reply Authorizations On the Grispi platform, you can use two types of notes and replies when responding to customer requests: Public Reply...
Managing Claims Display Restrictions in Grispi Grispi introduces a new feature to make demand management more efficient and organized for businesses: Manage Claim Viewing Restrictions. This...
