How can I use labels? Tags assign subjects to tickets and allow tickets to be categorized. Tags can be applied to tickets, users and organizations....
How can I create an automatic ticket from the mail? A domain name will be defined for you with the company name you enter while signing up to Grispi. All...
How do I create a new form? 1. You can see the default form and add a new form in Settings → Ticket Forms. 2. Click +Add...
How to use the ticket field? Ticket fields are used to collect more information about the ticket or product or service. You can add many types...
Statuses of Requests and the Right Way to Use Them This interactive “Full loop” session will provide best practices on using demand status and type. When your agents use these...
