Grispi integrates with AloTech and Oprisus (SolveLine) switchboards to make CRM and call center management more efficient. With Call Center integration, you can contact your customers by setting up your switchboard system in minutes.
Call Management: Provides fast management of calls. Call management facilitates access to call tracking and records. Call information and voice recordings are automatically added to Grispi.
When customer calls are answered, you can get to know your customers and personalize services with Grispi’s automatically pop-up ticket screen. By quickly accessing customer information, you can provide effective service and maintain communication through different channels. This increases customer satisfaction and makes your processes more efficient.
Easy Installation: AloTech and Oprisus (Solveline) users can activate the call center by integrating Grispi in a few minutes.
Call Logs and Reporting: Call center integration provides access to call records and reporting. You can receive e-mail notifications for out-of-hours and unanswered calls and report call data.
Alotech Cloud Call Center Integration
With Grispi & AloTech integration, you can manage your own call center. You can optimize your efficiency and reduce your costs with the features you need to provide the best customer experience.
If you are an existing AloTech user, you can complete the setup of your cloud call center in minutes and start answering calls thanks to Grispi’s easy integration.
Oprisus (Solveline) Cloud Call Center Integration
Grispi is integrated with Oprisus (SolveLine) call center software, allowing you to effectively manage your customer service and communication processes. SolveLine, as a cloud-based call center solution, allows you to manage call management from a single platform. This integration helps you maximize operational efficiency while increasing customer satisfaction.
Thanks to the Grispi & Oprisus (Solveline) integration, you can view your customer calls and voice recordings on a single panel.
Existing AloTech or Oprisus (SolveLine) users can achieve a fast and seamless integration with Grispi. If you are using a different switchboard system, don’t worry, you can contact us to discover the right integration solutions for you and incorporate Grispi into your business processes. You can contact Grispi Support Center for any support and information you need.
