Grispi integrates with AloTech and Oprisus (SolveLine) switchboards to make CRM and call center management more efficient. With call center integration, you can contact your customers by setting up your switchboard system in minutes.
Call Management: Grispi enables fast and efficient call management. It simplifies access to call tracking and records. Call information and voice recordings are automatically added to Grispi.
When customer calls are answered, Grispi’s automatic pop-up ticket screen helps you recognize your customers and personalize service. By quickly accessing customer information, you can provide effective service and maintain communication through different channels. This increases customer satisfaction and improves operational efficiency.
Easy Installation: AloTech and Oprisus (SolveLine) users can activate call center integration with Grispi in just a few minutes.
Call Logs and Reporting: Call center integration allows you to access call records and reporting. You can receive email notifications for out-of-hours and unanswered calls, and generate reports based on call data.
Alotech Cloud Call Center Integration
With Grispi & AloTech integration, you can manage your own cloud-based call center. It helps optimize efficiency and reduce costs by offering the features you need to deliver a great customer experience.
If you’re an existing AloTech user, you can complete the integration in minutes and start handling calls immediately with Grispi’s easy setup.
To activate Grispi’s AloTech switchboard integration, you can review the related article on the Grispi Support Center here.
Oprisus (Solveline) Cloud Call Center Integration
Grispi is integrated with Oprisus (SolveLine), a cloud-based call center software that allows you to manage customer service and communication processes from a single platform. This integration boosts operational efficiency while improving customer satisfaction.
Thanks to the Grispi & Oprisus (SolveLine) integration, you can view your customer calls and voice recordings on a single panel.
To activate Grispi’s Oprisus (SolveLine) switchboard integration, you can review the related article on the Grispi Support Center here.
Existing AloTech or Oprisus (SolveLine) users can enjoy a fast and seamless integration with Grispi. If you are using a different switchboard system, don’t worry — you can contact us to discover the right integration solutions for your needs and incorporate Grispi into your business processes.
