Can I see the interview audio recordings in tickets? Grispi offers the ability to view call audio recordings in tickets to improve your customer support processes. This feature allows...
Setting Access Authorization to Grispi Call Records On the Grispi platform, you can designate which group will use the call application and determine who has access to...
Active Applications and Management Grispi’s Applications area allows you to view and manage the active applications in your system in an aggregated way. Here,...
What is Oprisus (Solveline) Call Integration and How to Activate It? Grispi integrates seamlessly with Oprisus (Solveline) — a cloud-based call center solution — to help you manage customer service and...
What Is the Grispi WordPress Plugin? Did you know that businesses using live chat see an average 20% increase in conversions? In today’s fast-paced digital world,...