How can I update customer information? You can update customer information in two different ways. Method one; 1. Click on Customers in the left menu. On...
Can I delete customer information? If there is an existing ticket associated with the customer, you cannot delete their information. For customer deletion requests, please...
Can I create a ticket without adding a customer? To create a ticket, you must first add a customer (requester). You can either create a new customer or select...
How can I create a new customer? 1. Hover over the +Add button in the top left corner of the panel, then click User. 2. On the...