How can I update customer information? You can update customer information in 2 different ways. Method one; 1. Click on Customers in the left menu. On...
Can I delete customer information? If there is a ticket opened on the customer, you cannot delete the customer information. You can contact us for...
Can I create a ticket without adding a customer? You must add a customer (requester) to create a ticket. You can create a new customer or select one of...
How can I create a new customer? 1. Hover over the +Add field in the top left corner of the panel and then click User. 2. On...