{"id":951,"date":"2023-09-25T17:52:54","date_gmt":"2023-09-25T17:52:54","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/can-i-export-my-requests-in-filters-as-excel\/"},"modified":"2025-05-23T09:57:04","modified_gmt":"2025-05-23T09:57:04","slug":"can-i-export-my-requests-in-filters-as-excel","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/can-i-export-my-requests-in-filters-as-excel\/","title":{"rendered":"Can I export my tickets in filters as excel?"},"content":{"rendered":"\n<p>Yes, you can export your tickets in Excel format according to the filters you create. You can export an existing filter or create a new filter for the tickets you want to export.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exported fields are the ticket fields you add to the <strong>Listing Options<\/strong> section on the filter\u2019s detail page. Add the fields you want to export from the detail page of the relevant filter in <strong>Listing Options<\/strong>. Up to 10 ticket fields can be selected in this section.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"895\" height=\"546\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/image-12.png\" alt=\"\" class=\"wp-image-1695\" style=\"aspect-ratio:1.6391941391941391;width:497px;height:auto\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/image-12.png 895w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/image-12-300x183.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/image-12-768x469.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/image-12-50x31.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/image-12-60x37.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/image-12-100x61.png 100w\" sizes=\"auto, (max-width: 895px) 100vw, 895px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the <strong>Download<\/strong> button above the <strong>Filters<\/strong> list,<\/li>\n\n\n\n<li>Or go to <strong>Settings \u203a Administration Panel \u203a Filters \u203a Export Filters<\/strong> from the left-hand menu.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/export_filter.png\" alt=\"\" class=\"wp-image-1340\" style=\"aspect-ratio:1.13915857605178;width:398px;height:auto\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Export Filters<\/strong> page will open and show a list of your filters.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the <strong>Start Export<\/strong> button next to the filter you want to export.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/export_filters2-1024x405.png\" alt=\"\" class=\"wp-image-1342\" style=\"aspect-ratio:2.398126463700234;width:734px;height:auto\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the window that opens, you can view the job number, creator, start date, completion date, status, and progress of the export.<\/li>\n\n\n\n<li>When the progress reaches 100 %, download the tickets in the filter using the <strong>Download File<\/strong> button.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/export_filters-1024x324.png\" alt=\"\" class=\"wp-image-1344\" style=\"aspect-ratio:3.002932551319648;width:739px;height:auto\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can then find the file in your computer\u2019s downloads folder and create custom reports with the exported data.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/excel_export-1-1024x108.png\" alt=\"\" class=\"wp-image-1346\" style=\"aspect-ratio:9.473684210526315;width:862px;height:auto\"\/><\/figure>\n\n\n\n<p><span id=\"docs-internal-guid-1f159f7f-7fff-caf5-b07c-b12fa8cf77de\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(34, 34, 34); font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline;\"><span style=\"border:none;display:inline-block;overflow:hidden;width:602px;height:65px;\"><span id=\"docs-internal-guid-1f159f7f-7fff-caf5-b07c-b12fa8cf77de\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(34, 34, 34); font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline;\"><span style=\"border:none;display:inline-block;overflow:hidden;width:602px;height:65px;\"><\/span><\/span><\/span><\/span><span style=\"border:none;display:inline-block;overflow:hidden;width:602px;height:65px;\"><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes, you can export your tickets in Excel format according to the filters you create. You can export an existing filter or create a new filter for the tickets you want to export.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[39,38],"ht-kb-tag":[],"class_list":["post-951","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-demand-management","ht_kb_category-filters"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Can I export my tickets in filters as excel? - Grispi Support<\/title>\n<meta name=\"description\" content=\"How can you export your tickets in filters to Excel? 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