{"id":3305,"date":"2025-04-21T13:48:00","date_gmt":"2025-04-21T13:48:00","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/how-to-integrate-grispi-sikayetvar\/"},"modified":"2025-05-17T11:07:47","modified_gmt":"2025-05-17T11:07:47","slug":"how-to-integrate-grispi-sikayetvar","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/how-to-integrate-grispi-sikayetvar\/","title":{"rendered":"How to Integrate Grispi with \u015eikayetvar"},"content":{"rendered":"\n

Would you like to manage user complaints from the \u015eikayetvar<\/strong> platform directly in Grispi<\/strong>? With this integration, you can track all complaints from a centralized panel, streamline your support processes, and improve customer satisfaction.<\/p>\n\n\n\n

This guide explains step by step how to complete the Grispi\u2013\u015eikayetvar<\/strong> integration.<\/p>\n\n\n\n

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\ud83d\udd0c What Is \u015eikayetvar Integration?<\/h2>\n\n\n\n

The \u015eikayetvar integration allows user feedback submitted to your \u015eikayetvar corporate account to be automatically transferred into Grispi<\/strong>. Each complaint is instantly created as a support ticket<\/strong>, eliminating the need for manual copying and ensuring faster resolution.<\/p>\n\n\n\n

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\u2705 How to Integrate \u015eikayetvar?<\/h2>\n\n\n\n

1. Enter the API Key via G-Social<\/h3>\n\n\n\n

To activate the integration, all you need to do is enter your \u015eikayetvar API Key into the Grispi panel.<\/p>\n\n\n\n

Steps<\/h4>\n\n\n\n
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  1. Log in to Grispi<\/li>\n\n\n\n
  2. Navigate to Settings > Channels > Social Media<\/strong><\/li>\n\n\n\n
  3. Select \u015eikayetvar<\/strong> from the left-hand menu<\/li>\n\n\n\n
  4. Enter your \u015eikayetvar API Key<\/strong> in the corresponding field<\/li>\n\n\n\n
  5. Click Save<\/strong><\/li>\n<\/ol>\n\n\n\n
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    \ud83d\udd12 You can obtain your API key from your \u015eikayetvar corporate panel.<\/p>\n\n\n\n

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    \ud83d\uddc2 How to Filter Complaint Tickets<\/h2>\n\n\n\n

    After the integration is completed, it’s recommended to create a filter to track \u015eikayetvar complaints more efficiently.<\/p>\n\n\n\n

    Filter Creation Steps:<\/h3>\n\n\n\n
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    1. Go to Settings > Filters > Add Filter<\/strong><\/li>\n\n\n\n
    2. Set a name for your filter (e.g., \u201c\u015eikayetvar Tickets\u201d<\/strong>)<\/li>\n\n\n\n
    3. Add the following conditions:\n