{"id":2802,"date":"2024-12-17T13:09:23","date_gmt":"2024-12-17T13:09:23","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/grispi-bulk-e-mail-portal-subscription\/"},"modified":"2025-05-22T14:57:35","modified_gmt":"2025-05-22T14:57:35","slug":"grispi-bulk-e-mail-portal-subscription","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/grispi-bulk-e-mail-portal-subscription\/","title":{"rendered":"Grispi Bulk Email Portal \u2013 Subscriber Management"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-1024x553.png\" alt=\"\" class=\"wp-image-3028\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-1024x553.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-300x162.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-768x415.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-50x27.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-1536x830.png 1536w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-2048x1106.png 2048w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-60x32.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1-100x54.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-overview\">Overview<\/h3>\n\n\n\n<p>Subscribers represent contacts that can be used when sending campaigns. Each subscriber can optionally be assigned one or more tags.<\/p>\n\n\n\n<p>Each subscriber\u2019s email address must be unique within a given workspace.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-viewing-subscribers\">Viewing Subscribers<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Subscribers List:<\/strong><br>You can access the subscriber list by clicking on the <strong>Subscribers<\/strong> link in the side menu. The page displays a paginated table, with each row representing a different subscriber.<\/li>\n\n\n\n<li><strong>Filtering Options<\/strong><br>-By email address and\/or name (partial matches are supported)<br>-By subscription status<\/li>\n\n\n\n<li><strong>Viewing Individual Subscriber Details<\/strong><br>Clicking on a subscriber\u2019s email address in the list opens a detailed view of that subscriber.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"552\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1024x552.png\" alt=\"\" class=\"wp-image-3025\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1024x552.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-300x162.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-768x414.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-50x27.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-1536x828.png 1536w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-2048x1104.png 2048w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-60x32.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/12\/image-100x54.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-subscriber-details\">Subscriber Details<\/h3>\n\n\n\n<p>The following information is displayed for each subscriber:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email address<\/li>\n\n\n\n<li>First name<\/li>\n\n\n\n<li>Last name<\/li>\n\n\n\n<li>Subscription status<\/li>\n\n\n\n<li>Assigned tags (if any)<\/li>\n\n\n\n<li>A list of all messages sent to the subscriber (shown in the <strong>Messages<\/strong> section)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-adding-and-updating-subscribers\">Adding and Updating Subscribers<\/h3>\n\n\n\n<p><strong>Via the Application Interface:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Add Subscriber<\/strong>: Click the <strong>New Subscriber<\/strong> button on the Subscribers page.<\/li>\n\n\n\n<li><strong>Update Subscriber<\/strong>: Click the <strong>Edit<\/strong> button in the corresponding row of the subscriber.<\/li>\n\n\n\n<li>Information that can be saved:<br>&#8211;<strong>Required<\/strong>: Email address<br>&#8211;<strong>Optional<\/strong>: First name, last name, subscription status, and tags<\/li>\n<\/ul>\n\n\n\n<p><strong>With CSV Upload:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accessible from the Subscribers page (<strong>Dropdown Menu > Import Subscribers<\/strong>)<\/li>\n\n\n\n<li><strong>CSV Format:<\/strong>\n<ul class=\"wp-block-list\">\n<li><code>id<\/code> (optional): Used only for updates; required when updating an email address<\/li>\n\n\n\n<li><code>email<\/code> (required): Must be unique<\/li>\n\n\n\n<li><code>first_name<\/code>, <code>last_name<\/code> (optional)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Header Row:<\/strong> The first line of the CSV must include the field names in the correct order.<\/li>\n\n\n\n<li><strong>Tags:<\/strong> A single tag can be applied to all imported subscribers. Individual tagging per subscriber is not supported via CSV.<\/li>\n\n\n\n<li><strong>Via API:<\/strong> Subscribers can also be managed programmatically. (See the API documentation for details.)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-exporting-subscribers\">Exporting Subscribers<\/h3>\n\n\n\n<p>To export your subscriber list:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to the <strong>Subscribers<\/strong> page<\/li>\n\n\n\n<li>Click <strong>Export Subscribers<\/strong> from the drop-down menu<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-unsubscribing-subscribers\">Unsubscribing Subscribers<\/h3>\n\n\n\n<p><strong>Manual Unsubscribe<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to the subscriber\u2019s edit page. Check or uncheck the <strong>Subscribed<\/strong> option and save.<\/li>\n<\/ul>\n\n\n\n<p><strong>Unsubscribe Links<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can embed unsubscribe links in your email templates or campaigns.<\/li>\n\n\n\n<li>When clicked, users are redirected to a web page where they can confirm their unsubscription.<\/li>\n\n\n\n<li>After confirmation, they receive a message confirming the unsubscribe action, along with an option to re-subscribe.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tags\"><strong>Tags<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tags can be applied via the user interface or during a CSV upload.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>This system allows the Grispi Bulk Email Portal to efficiently manage, filter, and segment subscribers for campaigns. It provides a comprehensive solution that supports both manual and automated workflows.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Subscribers represent contacts that can be used when sending campaigns. Each subscriber can optionally be assigned one or more tags. Each subscriber\u2019s email address must be unique within a given workspace. Viewing Subscribers Subscriber Details The following information is displayed for each subscriber: Adding and Updating Subscribers Via the&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[64],"ht-kb-tag":[],"class_list":["post-2802","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-bulk-email-sending"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Grispi Bulk Email Portal \u2013 Subscriber Management - Grispi Support<\/title>\n<meta name=\"description\" content=\"Overview Subscribers represent contacts that can be used when sending campaigns. Each subscriber can optionally be assigned one or more tags. 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