{"id":1234,"date":"2022-04-22T18:44:57","date_gmt":"2022-04-22T18:44:57","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/how-do-i-delete-a-user\/"},"modified":"2025-06-18T13:43:54","modified_gmt":"2025-06-18T13:43:54","slug":"how-do-i-delete-a-user","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/how-do-i-delete-a-user\/","title":{"rendered":"How do I delete a user?"},"content":{"rendered":"\n<p>Once a user is deleted in Grispi, this action cannot be undone. For this reason, you must deactivate the user before deleting them. This ensures that if you later need reports for this team member, or if you temporarily restrict their access and may need their activity in Grispi again, you can still preserve their data by disabling them.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<p>To delete users in Grispi:<\/p>\n\n\n\n<p>1. After logging into your Grispi admin account, click on the <strong>Admin<\/strong> tab in the left-hand panel. Under the <strong>Manage<\/strong> tab, select <strong>Users<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/people.png\" alt=\"\" class=\"wp-image-458\" style=\"width:250px;height:auto\"\/><\/figure>\n\n\n\n<p>2. Find the user you want to delete by searching for their name, email, or phone number. After locating the user, first deactivate them by clicking the <strong>Deactivate<\/strong> button. You can then click the <strong>Delete<\/strong> button to permanently remove the deactivated user from Grispi.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"457\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi-1024x457.png\" alt=\"\" class=\"wp-image-1743\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi-1024x457.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi-300x134.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi-768x343.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi-50x22.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi-60x27.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi-100x45.png 100w, https:\/\/support.grispi.com\/wp-content\/uploads\/2024\/04\/delete_people_grispi.png 1435w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<p><strong>Note:<\/strong> If any tickets were assigned to the deleted user, they will now be unassigned.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once a user is deleted in Grispi, this action cannot be undone. For this reason, you must deactivate the user before deleting them. This ensures that if you later need reports for this team member, or if you temporarily restrict their access and may need their activity in Grispi again,&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[43],"ht-kb-tag":[],"class_list":["post-1234","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I delete a user? - Grispi Support<\/title>\n<meta name=\"description\" content=\"How to delete user in Grispi? Where to deactivate the user? 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