{"id":1210,"date":"2022-04-22T20:21:22","date_gmt":"2022-04-22T20:21:22","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/can-i-change-the-order-in-the-filters\/"},"modified":"2025-06-12T11:52:10","modified_gmt":"2025-06-12T11:52:10","slug":"can-i-change-the-order-in-the-filters","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/can-i-change-the-order-in-the-filters\/","title":{"rendered":"Can I change the ticket order in the filters?"},"content":{"rendered":"\n<p>By default, tickets within a filter are sorted from newest to oldest after the filter is created. You can view your filters by navigating to <strong>Settings > Filters<\/strong>. Click on the filter for which you want to change the ticket order.<\/p>\n\n\n\n<p>In the <strong>Sort<\/strong> field, you can adjust the ticket order based on your preferred criteria.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort-1024x490.png\" alt=\"\" class=\"wp-image-1571\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort-1024x490.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort-300x144.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort-768x368.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort-50x24.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort-60x29.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort-100x48.png 100w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/filter_sort.png 1424w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>By default, tickets within a filter are sorted from newest to oldest after the filter is created. You can view your filters by navigating to Settings > Filters. Click on the filter for which you want to change the ticket order. In the Sort field, you can adjust the ticket&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[38],"ht-kb-tag":[],"class_list":["post-1210","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-filters"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Can I change the ticket order in the filters? - Grispi Support<\/title>\n<meta name=\"description\" content=\"Can ticket orders be changed in filters in Grispi? How to do it? 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