{"id":1202,"date":"2022-04-22T20:24:23","date_gmt":"2022-04-22T20:24:23","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/can-i-create-a-request-without-adding-a-customer\/"},"modified":"2025-06-12T10:40:09","modified_gmt":"2025-06-12T10:40:09","slug":"can-i-create-a-request-without-adding-a-customer","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/can-i-create-a-request-without-adding-a-customer\/","title":{"rendered":"Can I create a ticket without adding a customer?"},"content":{"rendered":"\n

To create a ticket, you must first add a customer (requester). You can either create a new customer or select an existing one from your customer list.<\/p>\n\n\n\n

You can learn how to add a new customer here<\/a>.<\/p>\n\n\n\n

\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

To create a ticket, you must first add a customer (requester). You can either create a new customer or select an existing one from your customer list. You can learn how to add a new customer here.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[50],"ht-kb-tag":[],"class_list":["post-1202","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customers"],"yoast_head":"\nCan I create a ticket without adding a customer? - Grispi Support<\/title>\n<meta name=\"description\" content=\"Can a request be created without adding a customer to Grispi? 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