{"id":1194,"date":"2022-04-22T20:31:34","date_gmt":"2022-04-22T20:31:34","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/how-can-i-update-customer-information\/"},"modified":"2025-06-12T10:37:18","modified_gmt":"2025-06-12T10:37:18","slug":"how-can-i-update-customer-information","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/how-can-i-update-customer-information\/","title":{"rendered":"How can I update customer information?"},"content":{"rendered":"\n<p>You can update customer information in two different ways.<\/p>\n\n\n\n<p>Method one; <\/p>\n\n\n\n<p>1. Click on <strong>Customers<\/strong> in the left menu. On the screen that opens, enter any customer detail (name, surname, email, or phone number) into the search bar and press Enter or click <strong>Search<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"219\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit-1024x219.png\" alt=\"\" class=\"wp-image-1548\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit-1024x219.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit-300x64.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit-768x164.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit-50x11.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit-60x13.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit-100x21.png 100w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit.png 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Click on the relevant customer from the search results. On the customer detail page, you can update their information by clicking the <strong>Add Email<\/strong> or <strong>Add Phone<\/strong> buttons.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"615\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomers_edit.png\" alt=\"\" class=\"wp-image-1551\" style=\"aspect-ratio:0.7300813008130081;width:364px;height:auto\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomers_edit.png 449w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomers_edit-219x300.png 219w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomers_edit-37x50.png 37w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomers_edit-44x60.png 44w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomers_edit-73x100.png 73w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><\/figure>\n\n\n\n<p><strong>Method Two:<\/strong><br>You can update all customer information by clicking the <strong>Profile<\/strong> icon within the ticket.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"445\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2-1024x445.png\" alt=\"\" class=\"wp-image-1553\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2-1024x445.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2-300x130.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2-768x334.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2-50x22.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2-60x26.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2-100x43.png 100w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer_edit2.png 1415w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You can update customer information in two different ways. Method one; 1. Click on Customers in the left menu. On the screen that opens, enter any customer detail (name, surname, email, or phone number) into the search bar and press Enter or click Search. 2. Click on the relevant customer&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[50],"ht-kb-tag":[],"class_list":["post-1194","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I update customer information? - Grispi Support<\/title>\n<meta name=\"description\" content=\"How to update customer information in Grispi? How to change name, email and phone numbers? 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