{"id":1162,"date":"2022-08-15T08:57:24","date_gmt":"2022-08-15T08:57:24","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/how-can-i-use-labels\/"},"modified":"2025-05-28T13:42:24","modified_gmt":"2025-05-28T13:42:24","slug":"how-can-i-use-tags","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/how-can-i-use-tags\/","title":{"rendered":"How can I use tags?"},"content":{"rendered":"\n<p>Tags assign subjects to tickets and allow tickets to be categorized. Tags can be applied to <strong>tickets<\/strong>, <strong>users<\/strong>, and <strong>organizations<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"411\" height=\"150\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/tags.png\" alt=\"\" class=\"wp-image-1515\" style=\"aspect-ratio:2.74;width:384px;height:auto\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/tags.png 411w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/tags-300x109.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/tags-50x18.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/tags-60x22.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/tags-100x36.png 100w\" sizes=\"auto, (max-width: 411px) 100vw, 411px\" \/><\/figure>\n\n\n\n<p>You can use tags to manage and customize your tickets. For example, you can tag forms related to a shipping problem under headings such as <strong>logistics<\/strong> or <strong>cargo<\/strong>. You can also create filters and reports to track tags.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tags assign subjects to tickets and allow tickets to be categorized. Tags can be applied to tickets, users, and organizations. You can use tags to manage and customize your tickets. For example, you can tag forms related to a shipping problem under headings such as logistics or cargo. You can&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[39],"ht-kb-tag":[],"class_list":["post-1162","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-demand-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I use tags? - Grispi Support<\/title>\n<meta name=\"description\" content=\"How to use tags in Grispi? What does it do? 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