{"id":1143,"date":"2022-09-14T10:39:31","date_gmt":"2022-09-14T10:39:31","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/how-can-i-create-a-group\/"},"modified":"2025-05-28T13:21:09","modified_gmt":"2025-05-28T13:21:09","slug":"how-can-i-create-a-group","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/how-can-i-create-a-group\/","title":{"rendered":"How can I create a group?"},"content":{"rendered":"\n<p>In Grispi, you can organize your team members into <strong>groups<\/strong> based on shared characteristics. Groups are made up exclusively of internal users (your team members). For example, you can create groups for departments such as <strong>Marketing<\/strong>, <strong>Logistics<\/strong>, or <strong>Accounting<\/strong>, and assign support tickets accordingly.<\/p>\n\n\n\n<p>1. Go to <strong>Menu \u2192 Settings \u2192 Users<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/people-2.png\" alt=\"\" class=\"wp-image-378\"\/><\/figure>\n\n\n\n<p>2. On the page that opens, click the <strong>Add Group<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/10\/geoup2.png\" alt=\"\" class=\"wp-image-379\"\/><\/figure>\n\n\n\n<p>3. Enter the <strong>name<\/strong> of the group you want to create.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/10\/group.png\" alt=\"\" class=\"wp-image-380\"\/><\/figure>\n\n\n\n<p>4. The newly created group will appear at the bottom of the page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/10\/people7-1.png\" alt=\"\" class=\"wp-image-381\"\/><\/figure>\n\n\n\n<p>5. To assign members to the group, click <strong>Edit<\/strong> next to the group name and select the users you want to include.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/10\/deitgroup.png\" alt=\"\" class=\"wp-image-384\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>In Grispi, you can organize your team members into groups based on shared characteristics. Groups are made up exclusively of internal users (your team members). For example, you can create groups for departments such as Marketing, Logistics, or Accounting, and assign support tickets accordingly. 1. Go to Menu \u2192 Settings&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[45],"ht-kb-tag":[],"class_list":["post-1143","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-organizations-and-groups"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I create a group? - Grispi Support<\/title>\n<meta name=\"description\" content=\"How to create a new group in Grispi? How are group criteria determined? 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