{"id":1141,"date":"2022-09-14T10:45:01","date_gmt":"2022-09-14T10:45:01","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/how-can-i-create-an-organization\/"},"modified":"2025-05-28T13:06:52","modified_gmt":"2025-05-28T13:06:52","slug":"how-can-i-create-an-organization","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/how-can-i-create-an-organization\/","title":{"rendered":"How can I create an organization?"},"content":{"rendered":"\n<p>Grispi allows you to group end users under organizations and track their support tickets collectively.<\/p>\n\n\n\n<p>For example, you can register a company that is your customer as an <strong>organization<\/strong> and assign its employees\u2014who use Grispi as end users\u2014under that organization. This enables you to filter and manage all support tickets from that company in one place.<\/p>\n\n\n\n<p>1. Click on <strong>Users<\/strong> in the main menu. On the page that opens, use the search bar to enter any customer information (name, surname, email, or phone number), then press <strong>Enter<\/strong> or click the <strong>Search<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"345\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer-1024x345.png\" alt=\"\" class=\"wp-image-1458\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer-1024x345.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer-300x101.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer-768x259.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer-50x17.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer-60x20.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer-100x34.png 100w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/customer.png 1432w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Click on the name of the customer for whom you want to create an organization. On the customer profile page, click the <strong>organization icon<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"420\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail-1024x420.png\" alt=\"\" class=\"wp-image-1461\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail-1024x420.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail-300x123.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail-768x315.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail-50x20.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail-60x25.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail-100x41.png 100w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail.png 1437w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Fill in the <strong>organization name<\/strong>, <strong>details<\/strong>, and <strong>notes<\/strong> fields based on your customer\u2019s information, then click <strong>Save<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"366\" src=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2-1024x366.png\" alt=\"\" class=\"wp-image-1463\" srcset=\"https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2-1024x366.png 1024w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2-300x107.png 300w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2-768x274.png 768w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2-50x18.png 50w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2-60x21.png 60w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2-100x36.png 100w, https:\/\/support.grispi.com\/wp-content\/uploads\/2023\/11\/cutomer_detail_2.png 1428w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Grispi allows you to group end users under organizations and track their support tickets collectively. For example, you can register a company that is your customer as an organization and assign its employees\u2014who use Grispi as end users\u2014under that organization. This enables you to filter and manage all support tickets&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[45],"ht-kb-tag":[],"class_list":["post-1141","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-organizations-and-groups"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I create an organization? - Grispi Support<\/title>\n<meta name=\"description\" content=\"How to create a new organization in Grispi? 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