{"id":1016,"date":"2022-04-22T19:42:37","date_gmt":"2022-04-22T19:42:37","guid":{"rendered":"https:\/\/support.grispi.com\/knowledge-base\/how-can-i-customize-data-fields\/"},"modified":"2025-06-12T13:05:29","modified_gmt":"2025-06-12T13:05:29","slug":"how-can-i-customize-data-fields","status":"publish","type":"ht_kb","link":"https:\/\/support.grispi.com\/en\/knowledge-base\/how-can-i-customize-data-fields\/","title":{"rendered":"How can I customize data fields?"},"content":{"rendered":"\n<p>You can customize data fields based on your needs by navigating to <strong>Settings \u2192 Ticket Fields<\/strong>.<\/p>\n\n\n\n<p>Grispi provides the following default field types:<\/p>\n\n\n\n<p>When you click <strong>+Add Field<\/strong>, you can choose the data field type from the screen that appears:<\/p>\n\n\n\n<p><strong>User<\/strong>: A field for assigning a single user<\/p>\n\n\n\n<p><strong>Multiple Users<\/strong>: A field where you can assign multiple users to the ticket<\/p>\n\n\n\n<p><strong>Text<\/strong>: A field for entering a short text<\/p>\n\n\n\n<p><strong>Drop-down<\/strong>: A field for selecting a single option from a list<\/p>\n\n\n\n<p><strong>Multiple Selection<\/strong>: A field for selecting multiple options from a predefined list<\/p>\n\n\n\n<p><strong>Tags<\/strong>: A field for tagging content<\/p>\n\n\n\n<p><strong>Date<\/strong>: A field for selecting a date from a calendar<\/p>\n\n\n\n<p><strong>Numeric<\/strong>: A field for entering a whole number<\/p>\n\n\n\n<p><strong>Decimal<\/strong>: A field for entering a number with decimal points<\/p>\n\n\n\n<p>After selecting the data type, you can define the field values and set whether the field is required.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can customize data fields based on your needs by navigating to Settings \u2192 Ticket Fields. Grispi provides the following default field types: When you click +Add Field, you can choose the data field type from the screen that appears: User: A field for assigning a single user Multiple Users:&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"googlesitekit_rrm_CAowiMm_DA:productID":"","footnotes":""},"ht-kb-category":[39],"ht-kb-tag":[],"class_list":["post-1016","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-demand-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.7 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I customize data fields? - Grispi Support<\/title>\n<meta name=\"description\" content=\"How to customize data fields in Grispi? Which fields can you customize? 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